Information we collect
We collect only what we need to sell and support the product:
- Order information: name, shipping address, email address, order contents, and order number.
- Support information: anything you choose to include in an email or the Support contact form, such as your name, email address, order number, and your message.
- Basic technical information: pages viewed, referring page, approximate region, browser and device type. Analytics of this kind is only collected if you accept analytics cookies.
Payment information
Toes First does not receive or store full payment card numbers. Payments are processed by our store and payment provider, which handles card data directly under its own security and privacy obligations.
How we use information
- To process, pack, ship, and track your order
- To answer Support questions and resolve order problems or warranty claims
- To send order confirmations and shipping notifications
- To keep the website secure and working correctly
- To meet tax, accounting, and other legal obligations
What we do not do
- We do not sell your personal information.
- We do not share your personal information with third parties for their own marketing.
- We do not use cross-site advertising trackers on this website.
Sharing with service providers
We share the minimum information needed with the providers that make the store work: our website and store platform, our payment provider, and the shipping carriers that deliver your order (USPS or UPS). These providers may only use the information to perform their service for us.
We may also disclose information where required by law or to protect our legal rights.
Retention
Order and Support records are kept for as long as needed to fulfil the order, honour the limited warranty, resolve disputes, and comply with legal and tax requirements.
Your choices
You may ask us to confirm what personal information we hold about you, correct it, or delete it, subject to records we are legally required to keep. See Your Privacy Choices for how to make a request.
Children
This website and store are intended for adults. We do not knowingly collect personal information from children.
Contact
Questions about this policy: toesfirsthb@gmail.com, or write to TOES FIRST, 143 Grassy Plain Street, Bethel, CT 06801.